Privacy Policy

1. Introduction

Isselo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management software ("Isselo POS" or the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, business name, and payment information when you register for an account
• Profile Information: Information you add to your profile such as location and business details
• Content: Information you input into the Service, such as menu items, customer data, orders, and transactions
• Communications: Information you provide when contacting us for support or responding to surveys

2.2 Information We Collect Automatically

When you use our Service, we may automatically collect:

• Device Information: Type of device, operating system, unique device identifiers, and network information
• Usage Data: How you interact with our Service, including features used, time spent, and actions taken
• Log Data: IP address, browser type, access times, and pages visited

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Understand how users interact with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize your experience and provide content recommendations
• Monitor and analyze usage patterns and trends

4. How We Share Your Information

We may share your information in the following circumstances:

• With vendors and service providers who need access to perform services for us
• In response to a legal request if we believe disclosure is required by law
• To protect the rights, property, and safety of Isselo or others
• In connection with a merger, sale of company assets, financing, or acquisition
• With your consent or at your direction

We do not sell your personal information to third parties.

5. Data Storage and Security

We use commercially reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Choices

You can access, update, or delete your account information by logging into your account settings. You may also contact us directly to request access to, correction of, or deletion of any personal information we hold about you.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. By using our Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

8. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@isselo.com

Phone: +91 80010 50000